Key Requirements of Consolidator Business

Connect to multiple CRS / bed banks / channel managers at the same time
Manage private inventory rates and allocation via an intuitive interface
Allow modification of cancellation deadlines to minimise risk
Allow Agents to use b2b login to book on time limit
Automated payment reminders for time limit bookings
Automated management of time limit bookings including cancellation if not invoiced by the time limit
Setup local rate access to get market specific rates for different customers for various CRS companies
Powerful yield management system to dynamically price based on multiple scenarios
Distribute inventory to other agents/OTA’s using XML based services

Case Study

Customer Background

One of the largest TMC in india who has more than 100 offices across the country wanted to centralise the operations and product contracting and allow these branches / PSA / GSA to use a single login to book hotel and other non air products including packages, sightseeing , transfers.

Key Challenges

Users were given individual access to various suppliers portal which made consolidation and control very difficult
Amount of time taken to send a quote and convert them was very high
Product team at central office was required to be involved in all the bookings
No control on pricing as this was manually done at branches
Strict Credit Control which includes credit, deposit reporting was not easily possible
Consolidation of daily bookings and understanding of cash and credit position at each branches was delayed
New suppliers could not be added as a large no of people had to be trained every time

Implementations

VE. used VE.Enterprise to overcome the challenges and rolled out a solution addressing all their needs in under 6 months.